The Spa & Beauty Salon Business Development and Management Program prepares participants to start, acquire, manage, or expand a spa or beauty salon. The program develops practical competencies in business planning, salon operations, staffing and leadership, client experience management, inventory and retail operations, financial controls, and marketing for growth.
 
The curriculum emphasizes applied decision-making and workplace-relevant tasks (e.g., developing a complete salon business plan, creating operating procedures, pricing models, and marketing plans) aligned to industry expectations.